Customer Support
Context Help
If you feel lost inside our hosting Control Panel, the first step you should take is to push the Help button, which is present on each page. A pop-up window will show up. It contains in-depth info about all the actions that you can carry out on the page in question. Each popup opens on the very same page so that you can quickly return to your work.
Video Tutorials
We have a huge array of educational video clips illustrating how to work with our web hosting Control Panel. They're shot for those of you who would like to see how things are getting done rather than just reading articles. Thus, anyone can swiftly find their way around our Control Panel by merely watching our step-by-step instructional videos.
F.A.Q.
If you can't discover the answer you need, have a look at our comprehensive FAQ section, which contains questions asked by actual people and offers practical solutions. We regulary "revamp" our Frequently Asked Questions section with new Q&A's in an attempt to cover all the new additions and innovations associated with our platform.
Ticketing System
If you still can't discover the answer you searching for in the Frequently Asked Questions section either, we have a fantastic team of customer service technicians available 24x7 and eager to help you with any problem. Each support ticket you send will be replied to within one hour (the average support ticket response time being approximately 20 mins), so you will never have to wait a long time to get your question answered.
